Below are a few testimonials from our previous customers about their experience buying from Rogue Guitar Shop. We aimed to provide not only the best music gear at the lowest prices, but also to give top-notch customer service while we're at it.
Wanted to say again, thanks so much for everything! Good to know great businesses like yours still exist. Bought a new amp from you great guys at Rogue Guitar Shop and every one of you totally went out of your way to take care of me! I know I sound like a broken record, but It is not something I am used to! Every detail was paid close attention to, and there was constant communication on and off the phone, as well as TOTAL transparency. Trey and Jonathan were awesome to deal with. As it was the prices were good, but I personally would pay more money if you charged it just for the added security and confidence of knowing that you were all going out of your way to keep me informed every step of the way and ensure I got everything and more of what I paid for. I have had many negative experiences with 'boutique' dealers. This business is a shining example of how I think boutique dealers should behave. Keep up the great work guys, you have a customer for life!
Over the past year, I have discovered RGS means great selection, knowledgeable (and fast) service and competitive prices. Good shipping and return policies too. Easy website , ordering etc..my experience has been strictly with guitar pedals. What more does a musician need ?--except to walk in the store. Although I lived in San Francisco a few years ago, I am back in Alabama now, and Oregon is little far to do in person from here!
Hey guys , I just wanted to send a quick thank you . I've ordered a handful of pedals from RGS over the past few months and you 've always been easy to work with, but this time you went above and beyond. I needed a new power supply for my pedalboard by a specific date, and you guys not only found one when you thought it was out of stock but then you ran it down to the post office to make sure I'd get it in time. Thanks for going the extra mile!
I received my guitar today and I couldn't be happier. I would like to Thank all of you at Rogue Guitar Shop for making this possible for me. Thank You so much.- Chetan V.
Dear Rogue Guitar Shop, thanks so much for your excellent service. Your selection of products is outstanding, your purchasing process is very user friendly, and the prices are the best. Thumbs up on the speed of your shipping, much faster than others (GC & MF). Your store will definitely be my Go-to-shop when I need new gear. I only wish I had discovered your store years ago.